Today I had to go and get a 3 Mobile Data connection and USB Modem. It was as all interactions with mobile providers requiring contracts rather unpleasant. I ended up making three trips to the shop, the first I had to leave because I needed a proper purchase order with the directors signature. The second visit took forever because the guy didn’t know that he needed to use an ‘&’ like I told him not an ‘and’ like he did. This lead to a lot of stuffing around because the ACN/ABN check didn’t go through. Finally he did up a manual paper contract.
After I got the card I spent an hour trying to get it to work, before coming to the shop. I thought that the account may not have been made active yet, but by the time I got to the shop it was active. When I took out my laptop to demo my problem, it worked so I was happy. I told off the guy for not telling me that it would take some time for the account to active…
I am sometimes tempted to create my own phone shops with staff who actually know what is going on, and provide you with tea or coffee whilst you wait. If I failed though, I’d end up being hated, and hating myself.
P.S I am writing this at starbucks using the new modem. The monthly cost of the modem would pay for itself if I used Telstra WiFi for more then 3 hours a month. Sadly the modem is not for me.